Quality HealthCare Medical Centre Limited
1.1 Quality HealthCare Medical Centre Limited ("we", "us" or "our") are committed to protecting the privacy and security of your personal data.
2. Collection of Personal Data
2.1 We will not collect your personal data when you visit our website, unless you decide to provide your data to us for a specific purpose, such as making an enquiry or purchasing products and services or registering as a user .
2.2 If you are under the age of 18 or are mentally incapacitated, you should obtain your parent's, guardian's, next-of-kin's or carer's consent before providing your personal data to us.
3. Purposes of Collection
3.1 We collect your personal data through our website for the following purposes:
(a) Handling your enquiries and / or complaints on our website;
(b) Registering you as a user on our website and, subject to your consent or indication of no objection, providing you with information in relation to our products and services;
(c) Handling your purchase of our products and services (including any refund if any); and
(d) Making a booking and/or appointment with us on our website.
4. Personal Data Collected
4.1 Our website only collects the personal data that you choose to provide to us. Generally this is limited to your contact details and demographic information, for example your name, telephone number and email address.
5.1 We will keep your personal data confidential. Unless specified otherwise, we will not disclose your personal data to third parties.
6. Direct Marketing
6.1 Subject to your consent (which includes an indication of no objection), we intend to use the following personal data provided by you from time to time for direct marketing purpose:-
(b) Contact details; and
6.2 The following classes of products, services and subjects may be marketed, offered and/or advertised as per Clause 6.1:-
(a) Healthcare related products and services (such as medical check-up, vaccination, wellness programs, Chinese medicine service, dental service, medical aesthetics service);
(b) Health and lifestyle related products and services; and
(c) Maternal, newborn or child related products and services.
6.3 If you do not wish us to use your personal data provided under Clause 6.1 for direct marketing purpose as described above, you may exercise your opt-out right by notifying us through https://www.qhms.com/others/unsubscription.aspx or hotline 8301 8301.
7.1 We will take all reasonable steps to ensure that your personal data is protected against unauthorized or accidental access, processing, erasure and / or use.
7.2 The transmission of information via our website may not be completely secure. Although we will do our best to protect any personal data, we cannot guarantee the security of your personal data transmitted to our website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
7.3 Unless your personal data is to be provided to third party service providers, access will be restricted to our employees, who are authorised and trained to handle such data, and who are under strict confidentiality obligations.
7.4 Encryption technology may be employed for the transmission of your personal data collected on our website.
8.1 Your personal data will only be retained for as long as is necessary to fulfill the purpose(s) of collection, after which it will be destroyed.
9.3 When you sign in to our website, an identification number in the form of a cookie will be saved on your device. This allows you to move from page to page on our website without having to sign in again on each page. When you sign out, this cookie will be deleted from your device.
9.4 Most web browsers automatically accept cookies, but you may refuse to accept cookies by modifying the browser settings on your device. If you choose to decline cookies, you may be unable to use certain interactive features of our website.
10. Other Websites
11. Data Access and Correction
11.1 As a data subject, you have the right to request access to and correction of your personal data held by us.
11.2 Please send your request for access to or correction of your personal data in writing to:-
Customer Service Manager
Quality HealthCare Group
3/F Skyline Tower
39 Wang Kwong Road, Kowloon Bay
Kowloon, Hong Kong
Or by email:
11.3 We are entitled to charge a reasonable fee for processing your data access request.
11.4 You may also correct or update your personal data by updating your profile on the relevant page(s) of our website.
12. Agreement to Our Terms